Shipping & Delivery

 

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in USA & Australia by UPS, FedEx EMS and USPS.

 

 

SHIPPING TO OVER 5 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

 

 

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

 

 

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Brands - This applies to all items listed under the brand page.

 Location Shipping Time
United States 2 - 5 Business days
Europe 4 - 14 Business days

 

Knee & Back Braces - all items listed under knee and back brace pages

 Location Shipping Time
United States 3 - 7 Business days
Europe 4 - 14 Business days

 

 Other Medical Braces

Location *Estimated Shipping Time
United States 3-14 Business days
Canada, Europe 10-18 Business days
Australia, New Zealand 10-18 Business days
Mexico, Central America, South America 15-20 Business days
Max delivery time – 20 business days.

*This doesn’t include our 2-5 day processing time.

Brace Shop Shipping Times
 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped which you can use on the track order page, but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.